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Topic: support ticket wait time  (Read 1131 times)

Yazoo63

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support ticket wait time
« on: March 24, 2012, 04:50:34 am »

Is there an unwritten rule as to how long to wait before submitting a support ticket?

I completed a survey a couple of days ago and have not been credited yet.  I wanted to give it some time to credit, but I'm not sure how much time is enough.

I've never submitted a ticket before, so any guidance would be appreciated!
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dsawan

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Re: support ticket wait time
« Reply #1 on: March 24, 2012, 03:21:51 pm »
takes a bit, but give it 3-4 days
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