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Topic: Your opinions on Comcast???  (Read 1459 times)

StacyDuh

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Your opinions on Comcast???
« on: August 24, 2011, 10:17:16 pm »
Everyone always have something negative to say about Comcast Cable, I love onDemand! Is comcast hott or not????

Graeth

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Re: Your opinions on Comcast???
« Reply #1 on: August 24, 2011, 11:16:35 pm »
Devil or a saint?
Devil incarnate.
Nickel and dime you to death like a bad bank
Wont cancel; services you tell them to, then charge you for those services plus backfess.
etc

malgron

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Re: Your opinions on Comcast???
« Reply #2 on: August 25, 2011, 12:02:32 am »
Comcast is like any company that offers services and sends you a bill. I did customer service for them through an outside agency and I meet far more satisfied customers then dissatisfied customers. Now I'm not saying that the company is perfect and I have even had problems but they were always easily resolved and I'll tell you why :) When ever I deal with a customer service rep, I make sure I have a notepad and pen with me. I document the date/time of call, who I am speaking to, and the issue I'm addressing with them. I also note any offers they make me and what they say they are doing for me (ie adding a service, discontinuing a service, ect). So if the customer service rep makes an error or has technical difficulties or a plane crashes on their building before they implement my changes, I still have proof of the conversation. Take that proof into comcast or mention it on your next call and things get taken care of..

You can find me hanging out on Google :)

mrstina08

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Re: Your opinions on Comcast???
« Reply #3 on: August 25, 2011, 08:11:04 am »
I hate comcast. They are a trip. When the weather is bad. There goes my internet down. I think they over charge people. You are not getting what you pay for. Dish is better. you get more for your money.

sommap

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Re: Your opinions on Comcast???
« Reply #4 on: August 25, 2011, 09:13:48 am »
I have had comcast for years.  I bundle my internet service with my t.v. and my phone and save money.  If you call once in a while and talk to a service rep about your service and how you can get your rate lowered, they will try to work with you. 

light_of_ryuk

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Re: Your opinions on Comcast???
« Reply #5 on: August 25, 2011, 01:43:34 pm »
i used to have comcast but i think at&t is better bc u can pause and record the stuff

arnelll

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Re: Your opinions on Comcast???
« Reply #6 on: August 26, 2011, 08:03:18 pm »
Comcast fees too high.. Dont like Comcast at all

mawhite63

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Re: Your opinions on Comcast???
« Reply #7 on: August 27, 2011, 01:37:21 am »
I swear I think I"m the only person in the country who actually likes Comcast. We've never had a problem with them. I do think they are expensive, but whenever we had them we never had an outage. There was one time when there was a car accident that took out the line to our building, but they had the cable and internet back up in 2 hours.


kl70364

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Re: Your opinions on Comcast???
« Reply #8 on: August 27, 2011, 02:30:51 am »
I just recently joined Comcast and just received my first bill......it was $120.00. I have wireless high speed internet the telephone with complete services and television both local and hbo and showtime channels.......120 divided by 3 is averaging 40 dollars a service.......I don't think that's so bad! Also...I haven't had anything "wrong" happen..........yet! So far, I love them! :heart:

HiHilary

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Re: Your opinions on Comcast???
« Reply #9 on: August 27, 2011, 05:14:40 pm »
I have it & am not very pleased. My OnDemand is always acting up. To me, it's more of a hassle than a pleasure.

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